Coronavirus Outbreak Updates

We are currently experiencing unusually high claim call volumes.  To serve all of our customers more efficiently, please consider filing your claim via email to or through our claims website.  During this high-volume time, please allow 4-5 days for a response via email. We appreciate your patience.  We recognize travelers are concerned about the coronavirus outbreak and the impact on their travel plans and travel insurance coverage.  Learn More.  Claims questions can also be emailed to 

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Trip Insurance with the Strength and Security of Berkshire Hathaway Travel Protection.

Berkshire Hathaway Travel Protection has been protecting customers and their travel dreams for years, and is backed by Berkshire Hathaway Specialty Insurance Company’s A.M. Best A++ rated financial security and strength to give you peace of mind; plus the fastest claim payments in the travel insurance industry.* 
Learn more about Berkshire Hathaway Travel Protection.

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* Based on industry average. Fastest payment on approved claims is based on electronic payment of claim. Speed of transaction varies by processing financial institution.

The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. If you have questions about coverage available under our plans, please review the policy or contact us at 844-411-2487 or Please visit for underwriter information.

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